Customer service is very important to me! Because all of my items are handmade, and many are made to order, I can not accept returns or give refunds on purchases. I do not want my customers to have a anything but a fabulous experience in my shop however, so if there is an issue with any item please do not hesitate to email me right away.
Customers who have an issue with a custom outfit must contact me within 5 days of receiving the item. I am happy to correct any fit issues that may come up but you must return the item to me in unworn condition, just as it was shipped to you. Children come in all shapes and sizes, so if there is a problem with fit I will be happy to work with you until the issue is resolved.
All my items are made by me in my smoke free home. All items are hand made with love and one of a kind. My hope is that the love I put into making them only grows with their owners.
If you need your item gift wrapped please let me know as I would be happy to do that free of charge. I want to do what I can to help make your buying experience an enjoyable one.
Last Updated December 16, 2011